What our Clients Say
“We wanted to let you know how much we enjoyed your Africa cruise tour this year. The game lodges and animal safaris were just amazing. We saw The big 5 and more. The Rovos train was very special too. Our group forged good friendships on the Queen Mary and Richard from Cruise Express gave a very informative and interesting lecture on Cunard. The trip ran like clockwork and we were most impressed by the way you handled any problems passengers had. It was good to know if we had any problems ourselves, our hosts, Hardy and Richard, were there for us. We had a great experience and we hope our paths cross again.”
Gerald and Barbara, Gordon, NSW
“My cruise tour with Cruise Express to Africa in January and February was just fantastic. I have enjoyed several trips through Cruise Express – on my own and on their tours – and I just find they go to all ends to make your trip the best it can be. Our group hosts in Africa, Hardy and Richard, were wonderful – so obliging and courteous and I loved the safari camps we stayed in. As a solo traveller, a cruise tour like this was the only way for me to experience Africa. Thanks so much.”
Dianne, Baulkham Hills, NSW
“Our Cruise Express tour to Africa and voyage back home on QM2 was just magnificent. This was our fourth holiday booked through Cruise Express and we like the way they handle everything for you. Our hosts, Richard and Hardy, from Cruise Express, were fantastic, looking after everyone the whole way. Nothing was too much trouble for them.”
Jim and Diane, Greystanes, NSW
“We had a wonderful time in Africa with Cruise Express. We felt safe and looked after the whole time and we had a lot of fun aboard QM2 on the way home also. We were so busy on the ship – there was so much to do – definitely no time to read a book!”
Cliff and Mavis, Geelong, VIC
Christine and I would like to express our sincere thanks for a memorable holiday led by Hardy in his inimitable style. He displayed his professionalism and ingenuity in solving problems ranging from luggage to charter flights to idiots arriving at the wrong hotel amongst other things. His experience in Africa was certainly in evidence.
Ably assisted by Richard, Hardy should really be applauded for going the extra mile. The African component of the holiday was outstanding with the accommodation and tours etcetera. Victoria Falls, Walking with the Pride and Kruger in particular were brilliant. The only component of the Cape Town visit Chris and I were not so enthusiastic about was the lunch venue on the Stellenbosch tour --- but that's a matter of taste!
The voyage home on the Queen Mary 2 was very enjoyable, the more so due to the great company and outstanding accommodation. She is indeed a magnificent ship. We will certainly utilise the services of Cruise Express in future, and will tell our friends about it as well! Once again, thanks for a great holiday.
Bill and Chris - Group Escorted "Pride of Africa" 2014
"You made our trip stress free through your seamless organising"
Thank you for putting together your "Pearls of the Orient" fly/tour/cruise package. We enjoyed every day of the amazing scenic and educational on land tours and the Diamond Princess cruise was first class. A truly beautiful ship along with superb food and service. The great social interaction within the entire Cruise Express touring group added to our holiday, with natural friendship and tons of laughter. Our three Cruise Express tour hosts were excellent. You made our trip stress free through your seamless organising. You all worked hard which did not go unnoticed. Again, many thanks for a thoroughly enjoyable holiday from which we carry wonderful memories.
Joan and Warren, NSW
"We’ll certainly be availing ourselves of CE’s professionalism and expertise when planning our next cruise"
A big thank you for looking after us so well on the “Pearls of the Orient” fly/cruise holiday, the only complaint that we have is that it wasn’t for longer. The organization was first class from the time we first contacted Grant to make the booking till we boarded our aeroplane in Singapore for the flight home. The personalised service and companionship provided by Helen, Carolyn and Hardy created a family atmosphere within our group and the hotels, cruise on Diamond Princess, tours and guides were all first class. Exactly as described in the brochure and there were no hidden costs. We’ll certainly be availing ourselves of CE’s professionalism and expertise when planning our next cruise.
Ron & Edi
"The thoughtfulness of Cruise Express is truly appreciated & sets you apart from other agencies"
We would like to send a BIG thank you for the unexpected, and beautiful, flowers delivered to our cabin on our recent departure of the Pacific Jewel. They lasted the entire trip! The thoughtfulness of Cruise Express is truly appreciated & sets you apart from other agencies. We had a relaxing time & the Pacific Jewel met above expectations in entertainment, food & staterooms.
Robyn & Steve, NSW
"The organisation was wonderful and ran like clockwork, making our life so much easier - we could just to sit back and enjoy"
“Just wanted to say a big thank you for organising our fantastic holiday in the Mediterranean on your recent hosted cruise tour in Europe. The organisation was wonderful and ran like clockwork, making our life so much easier - we could just to sit back and enjoy. I can't imagine how much behind-the-scenes work went into the trip and the hours that were put into it but the result was an amazing holiday. Celebrity Equinox was fantastic – we couldn't fault anything. And the week in Paris that Cruise Express organised for us was excellent. Dinner on the Eiffel Tower and the Moulin Rouge show were highlights. And the stopover on Dubai on the way back was great, especially dinner in the desert with the 4-wheel ride over the sand dunes. A big thank you to our Cruise Express hosts, Hardy, Trish, Helen and Cheryl, who were all great fun and very knowledgeable. We look forward to booking our next cruise with you in the future.”
Gray and Teena, Caringbah, NSW
“Our back-to-back cruise tours with you in the Mediterranean and the Baltic recently were just terrific"
35 days all up on the two Celebrity ships with a short stopover in Dubai. Everything was so well organised that all we had to do was enjoy ourselves. Our Cruise Express hosts, Hardy, Cheryl, Trish and Helen, as well as Warren and Grant were great, with wonderful advice along the way. And the desert safari in Dubai was wonderful - wouldn’t have missed it for anything. Our thanks also to Carla for her behind-the-scenes paperwork in the office for the group. The only problem in our holiday was discovering on our return home that the lift in our apartment block was not working, forcing us to lug our suitcases up 8 flights! Cheers to all the Cruise Express guys!”
Beverley and Russell, Chatswood, NSW, on their third trip booked with Cruise Express
"We just love cruising. You just unpack and wake each day to a new port and another exciting adventure"
“Thank you for your letter welcoming us home after your hosted cruise tour in Europe with Celebrity Cruises and thanks to all at Cruise Express for arranging our great holiday. Everything was so good and we had such a wonderful time so congratulations to all concerned for looking after us so well, especially Trish, Richard and Cheryl from Cruise Express. We just love cruising. You just unpack and wake each day to a new port and another exciting adventure. We’re convinced now it is the only way to travel! And we’re so glad we added Dubai as a stopover on the way home - the hotel was superb and the tours were great – the sand dunes were certainly a highlight.”
Geoff and Lorraine, Forestville, NSW
"... courtesy, impeccable attention to detail and their communication skills - all of which resulted in a fantastic trip"
“We would like to thank the Cruise Express team for providing us with such a memorable holiday on the cruise tour you hosted in Europe. Everything went so smoothly from the initial enquiry to our return to Brisbane. A particular big thank-you to Helen, Grant and Warren for their courtesy, impeccable attention to detail and their communication skills - all of which resulted in a fantastic trip. The accommodation you arranged in Barcelona, Paris, Bruge and Dubai was excellent. We did the two cruises back to back and enjoyed both. The service in the dining room and the cabin was excellent and the food and wine menus were great. Sincere thanks again to the whole team.”
Bruce and June, Bardon, QLD
"We keep coming back to Cruise Express because we trust your recommendations, your efficiency and most of all your care"
“Each time we make a booking with Cruise Express, we think of you, Hardy, for introducing us to cruising. We know you are busy as your company continues to grow but can we say that Trish who organised our last two cruises with you - Rhapsody of the Seas around Australia and NZ and most recently on Arcadia from Southampton to Sydney - was fantastic and we're glad she's looking after us again as we look forward to our next cruise booked through you for April, 2015, when we will sail on Azamara Journey for 25 nights in the Mediterranean which will be fabulous. If it wasn't for you, Hardy, I doubt that Jeremy and I would have become the cruise enthusiasts we are now. We keep coming back to Cruise Express because we trust your recommendations, your efficiency and most of all your care. Thank you.”
Catherine and Jeremy, Braidwood, NSW
"We enjoyed the feel-good atmosphere of the trip so much, that we asked Cruise Express if we could get married..."
“We wish to congratulate Cruise Express on the Mediterranean Magic cruise tour you hosted in June. We enjoyed the feel-good atmosphere of the trip so much, that we asked Cruise Express if we could get married by the captain aboard Celebrity Equinox after being together for 12 years. Our Cruise Express host, Hardy Schneider, organised all the details for the onboard wedding ceremony and it was just so beautiful, complete with cake, flowers and a photo shoot. Our expectations were exceeded.”
Ros and Charles, Mortdale, NSW
“We enjoyed every minute of the Mediterranean Magic cruise tour we booked through Cruise Express. We had a brilliant time. Everything was so well organised by the Cruise Express staff and we were well looked after. We enjoyed it so much we have decided to book another cruise for 2015. Our host, Cheryl, from Cruise Express, was excellent and our stopover in Dubai was also very enjoyable.”
Pat and Len, Rockingham,WA
“Why would you travel with a company other than Cruise Express I ask? Always caring, well organised, excellent cuisine, 5-star accommodation - just fantastic. The staff’s dedication made our recent Mediterranean group holiday a great success. Hardy was a wonderful host. We saw sights in Europe we’ve always dreamt of seeing and our stopover in Dubai was also truly memorable. It was a pleasure to be associated with your team. And special thanks to Sue, Paul, Trish, and Richard from Cruise Express as well.”
Jim and Lil, Brighton-Le-Sands, NSW
"Our group was great – we made many lasting friendships – the guides were excellent and the hotels were beautiful"
“The Elvis and Mississippi tour I booked with Cruise Express in May was absolutely wonderful. Just being in the places that I have read about and where a lot of great music was recorded was so exciting. Our group was great – we made many lasting friendships – the guides were excellent and the hotels were beautiful. And Elvis’ home, Graceland, was unbelievably beautiful. I remember standing in Elvis's kitchen and just stopped for a minute to take it all in. It was surreal. I was jumping out of my skin at each new stop. For music buffs, this trip was the trip of a lifetime – there was an unbelievable amount of music history everywhere you went on this trip.”
Pat, Caringbah, NSW
“Our Elvis and Mississippi tour with the paddlesteamer American Queen was our best holiday ever. We had a fantastic time. We made some wonderful friends whom we have kept in touch with. Every detail of our trip was so well organised. We loved the boat - the crew were efficient and friendly. Thanks again to Cruise Express and your wonderful staff for all your help and support. We were looked after so well.”
Don and Pam, Abbotsford, NSW
"It was by far the best escorted tour I have ever experienced"
“I have just returned from the Cruise Express Pearls of the Orient tour hosted by Lance and Peter. It was by far the best escorted tour I have ever experienced. The attention to detail was extraordinary and all the thoughtful extras like chocolates and flowers in our cabin were delightful and very much appreciated. Lovely friendships were forged and the wonderful sense of comradeship contributed to a great holiday experience. I have booked two extra hosted tours with Cruise Express in 2013. Your professionalism is second to none. I look forward to travelling with you again.”
Wendy, Hunters Hill, NSW
"The whole trip went like clockwork"
“I would like to thank Lance and Peter from Cruise Express for the Pearls of the Orient cruise tour you hosted. It was just magical. The whole trip went like clockwork. Peter and Lance ensured everyone enjoyed each day and if there were any problems, they were sorted out instantly. The day tours you arranged in each port were fantastic. Who would have dreamed we would have the Great Wall of China to ourselves?! Thank you for our wonderful holiday. We will be spreading the word about Cruise Express to our friends and we will definitely be arranging our next cruise through you.”
Jenny and John, Rochedale South, QLD
“Our Pearls of the Orient tour was a dream come true. We sincerely thank Hardy and Lance and Cruise Express for making our holiday such a great adventure.”
Jim and Diane, Greystanes, NSW on their fourth trip booked through Cruise Express
“A short note to thank Lance and Peter for our fabulous Pearls of the Orient tour to some of the most exotic destinations in the world. Because of their expertise, the whole tour ran like clockwork. We can only imagine the huge management behind the scenes to provide a seamless tour for us. Lance and Peter have a passion for what they do and we enjoyed the benefit of this.”
Glenda and Terry, Toongabbie, NSW
"It's the little things that count"
“A big thank you to Lance and Peter at Cruise Express for the wonderful ‘Pearls of the Orient’ cruise tour you hosted last year. Not only was it the best value holiday we have ever had but the attention and help we and everyone else had from Lance and Peter was outstanding. They showed why an escorted tour with Cruise Express is the only way to travel. I would particularly like to thank Peter for the assistance he gave to my wife, Diana, when she became ill and needed help in Tiananmen Square. The other thing that really separates your company from others we have travelled with was the way we were looked after on the last day. Instead of just taking us to the airport when the ship docked (as happened to us after a river cruise last year - 11 hours before our plane was due to leave) we were treated to a really full and interesting day and only had to spend the minimum time necessary at the airport. It's the little things that count and whereas the other company could not wait to get rid of us, you totally took the stress out of what is usually a fairly stressful day. We look forward to our next trip, whenever it may be, and you can rest assured it will be with Cruise Express!”
John and Diana, Illawong, NSW, on their second trip booked with Cruise Express.
"Of course we would recommend Cruise Express to anyone"
"1. The ship - the food and entertainment were excellent 2. The ports were all different - each with it's own charm 3. Grant at Cruise Express gave wonderful advice, was prompt in responding to enquiries - nothing was too much trouble and as a final touch sent us flowers for our cabin which lasted the entire journey. He really did go beyond our expectations - couldn't praise him highly enough! 4. Of course we would recommend CE to anyone."
Helen, Newcastle, NSW
"Thank you, Cruise Express made it possible for us to take a cruise"
"Cruise Express made it possible for us to take a cruise and with the ability for us to make payments each pension day was to us a great help and thank you Cruise Express made it possible for us to take a cruise. I thought that it was a dream that was far out of our reach but with the help of Cruise Express our dream came true thank you Cruise Express I have no hesitation in recommending Cruise Express to anyone at anytime"
Jan, Forest Lake, QLD
"We appreciated the Cruise Express dinner and lunch gifts"
"Highlight was Vietnam and Sanya in Hainan. Our decision to not travel to Hanoi and Ho Chi Min City we believe was correct as too exhausting, but the other local tours we took were very good. On board, the Pinnacle Restaurant is excellent - we appreciated the Cruise Express dinner and lunch 'gifts' and we added two other bookings. Great also to receive from Cruise Express the welcome champagne, strawberries and additional two bottles of wine as well as the Pinnacle bookings - very generous. We have already identified Cruise Express to a contact in North Sydney who is yet to experience a cruise."
Kenneth, North Sydney, NSW
"The balcony room was very nice and the Celebrity Solstice was a beautiful ship"
"The Mimic Hotel in Barcleona was very nice, clean, and had free wi-fi. It also included breakfast which was also good. Checking into the Celebrity Solstice was trouble free and thanks to Lance for the lovely champagne and roses that were delivered to our cabin on our first night. The balcony room was very nice and the Celebrity Solstice was a beautiful ship. We did enjoy the 2nd cruise better as there were more sea days. We were very pleased that we didnt have to change cabins for the 2nd cruise unlike many of the other back to back people. Unfortunately when we got to Dubai we have to leave the ship and spend all day in the Airport. We were hoping to be able to leave our luggage at the airport and go downtown, but we couldnt find anywhere to put it. So we spent about 6 hours waiting to check in our luggage. One of the highlights of the trip was definitely going to Petra, it was totally amazing. Kotor, Montenegro was another highlight, just coming into the harbour early in the morning was fantastic."
Heather, Adelaide, SA
"Yes would recommend Cruise Express to friends"
"Visiting Muscat UAE was interesting. Grant put everything together well for us - Yes would recommend Cruise Express to friends."
Mrs Jennifer, Melbourne, VIC
"We could not be more pleased with the service and advice..."
"Highlights: Great hotels, Cape Canaveral, Panama Canal, Peru and Chile Everything arranged by Grant went like clockwork. We were always kept fully informed of events prior to departure and everywhere we went the bookings were perfect. We could not be more pleased with the service and advice he provided and the little surprises he sent while we were cruising were really appreciated by both of us. THANKYOU Grant We have already highly recommended Cruise Express to many friends and family."
Bernard & Christine, Wolumla, NSW
"The booking went through really smoothly..." "The highlight was the ability to sleep lots, read a stack of books, enjoy lots of sea days, eat too much. The booking went through really smoothly and a more than satisfactory hotel organised for our three days in Honolulu. Yes, we will recommend Cruise Express."
Helen, Sydney, NSW
"I like to be able to do everything over the phone with Cruise Express and they have always provided good service"
"We both enjoyed the cruise very much. The second half was the best as the scenery from Valpraiso down around to Ushahai was incredibly beautiful especially through the Chilean fiords. That was the highlight for us. The service and activities on Holland America ships is always consistent and we have no negative comments at all. It was great. I like to be able to do everything over the phone with Cruise Express as I am in Wollongong and they have always provided good service. I would definitely recommend your company to my friends. This was the second cruise this year and Sue and I will be doing Alaska next year and I hope to do some other cruise as well."
Faye, Wollongong, NSW
"The highlight of the trip was seeing parts of Australia which we have never seen before and doing it in comfort"
"The highlight of the trip was seeing parts of Australia which we have never seen before and doing it in comfort. Our dinner in the Pinnacle Grill thanks to Cruise Express was great. Flowers in the cabin on arrival was a pleasant surprise, thank you."
Alan and Marie, Ouakers Hill, NSW
"Your response always prompt. A helpful team of people, very professional. Thanks"
Waiching, Katoomba, NSW
"What did Cruise Express do for us? Ensured we had a worry free trip..."
"Overall the trip was excellent. South America certainly had some "different" ways and experiences to offer. Highlights-a number really. The Panama Canal was extraordinary in the way and when it was built. Rounding Cape Horn (calm but cold) visiting Ushuaia the southern most city in the world. What did Cruise Express do for us? Ensured we had a worry free trip (hiccup with the strike in Argentina no fault of CE). As always (have had quite a few holidays through CE) everything knitted together quite nicely. Would we recommend CE. Yes I would ,and have done so already."
Kevin & Jenny, Glenfield, NSW
"I would recommend Cruise Express to all my friends and family, I always do and always will"
"The highlight of this trip was the Solar Eclipse, it was wonderful to be there and experience it all. Cruise express gave a wonderful gift of Champagne Strawberries and Dinner and Lunch at the Pinnacle Grill and it was truly delicious we enjoyed every mouthful. I would recommend Cruise Express to all my friends and family, I always do and always will, people we met on this cruise will be going to the Cruise Express website on our recommendation."
Lorraine, Yarrawarrah, NSW
"thank you ... for all the little extras which made it very memorable"
"Well what a wonderful surprise we received when we collected our mail, Ray and I cannot thank you and Peter enough for our copy of 2012 Pearls of the Orient DVD. We cannot imagine how many hours Peter put into it ( we loved the Love Boat Theme). Watching the DVD bought back so many terrific memories, we certainly relived all the great times we had together. Lance I would also like to thank you once again for my lovely Birthday cake, it is one birthday I will never forget!! Ray and I both had a fabulous trip Lance and we would like to thank you and Peter and Cruise Express for all the little extras which made it very memorable and we hope to see you again in the not too distant future."
Ray and Joyce, Pearls of the Orient, 2012
"I am indeed “hooked” on Cruise Express & plan to travel often in the future"
"Thank you so much for your fantastic effort, in putting together the DVD of Pearls of the Orient tour. I enjoyed the background music as I re-lived the experience all over again. You are a fantastic tour guide & travel companion & I am sorry that you are not hosting either of the next 2 trips that I am taking in May. However I am indeed “hooked” on Cruise Express & plan to travel often in the future. Thank you once again."
Wendy-Ann, Pearls of the Orient, 2012
"Thank you once again for the wonderful experience"
"Just a quick note to thank you for the DVD - there were plenty of great personal highlights captured by Peter. We have done a few Escorted trips over the years, but this is the first time we have received a DVD covering the highlights of the trip. To have a record of the Antics/Actions of the Tour Group at the various locations, meant the DVD really came alive and made the trip even more memorable. Thank you once again for the wonderful experience."
Graham & Sandra, Pearls of the Orient, 2012
"I would like to thank Lance and Peter for all you did for us on the trip. I haven't, as yet, booked any more cruises but I am certainly interested in joining you again for another trip".
Carolyn, Pearls of the Orient, 2012
"Cruise Express certainly tick all the boxes when it come to escorted tours"
"We received the Pearls of the Orient DVD from the October 2012 tour yesterday. Wow! What a fabulous DVD memento of our tour through the Orient. Watching the DVD helped us relive every wonderful moment of the tour. Thank you to Peter who set up the DVD for all of us. Cruise Express certainly tick all the boxes when it come to escorted tours."
Terry and Glenda, Pearls of the Orient, 2012
"Customer service was excellent, any queries or problems were responded to promptly"
Sue, St. Clair, NSW
"Everything you booked/arranged for us happened"
"Grant, The flowers on ship were lovely - thankyou. Everything you booked/arranged for us happened - which was great. The accommodation was great, except for Singapore the bathroom was due for repairs. The hotel in Dubai was great for our shopping in Emirates Mall. The staff at the hotel in Paris were excellent and the hotel was well located for our tours and gift shopping and dinning out - thanks. And yes, we would recommend Grant and Seabourn."
Cedric & Beryl, Flinders View, QLD
"Thank you to Lance and the rest of the team at Cruise Express"
... for organising such a wonderful cruise recently through the Mediterranean aboard Nieuw Amsterdam and thank you for all the lovely courtesies you organised for us along the way. We had a fantastictime. All the ports in Italy, Croatia, Greece and Turkey and beyond during our 23-day cruise offered great sightseeing - too many highlights to mention but we would love to share them with you when you get a chance. The ship and our hotel accommodation ashore were excellent but we ate too much food on the ship! We love cruising – especially the fact you don’t have to worry about luggage and can just relax – and we appreciate how Cruise Express always looks after you all the way, especially if you ever need help – Cruise Express always does its darndest to assist you.”
Caroline and Graeme, Bowral, NSW
"We thoroughly enjoyed our wonderful cruise on River Empress in July"
"Dear Cruise Express Team, Ray and I are very sorry that we are unable to attend the Reunion and Birthday as we will be out of town that weekend. Hopefully we may be able to attend next year if you have a reunion then. We thoroughly enjoyed our wonderful cruise on River Empress in July and could not have wished for a better tour guide than Hardy - a very considerate and caring person - buying white roses for us all to put on graves at the Somme! It was a very well organised tour and, although we had to sit in the rain at Andre Rieu's concert we did enjoy it. Thank you for a wonderful cruise."
Maggie & Ray, NSW
“We recently returned from your escorted tour to Africa on the QM2. It far exceeded our expectations"
"The ship was marvelous - first class all the way - but it was your land tour in South Africa that was even more fantastic. Adjectives fail in trying to explain our experience. Sometimes I was moved to tears as I thought how privileged we were to be there with friends. Speaking of friends – our escorts – Hardy and Helen – were wonderful, so patient and caring, funny and friendly. More like friends than tour escorts, they made our trip. Seeing the ‘big five’ animals on safari in South Africa was mind blowing as was the lodge and staff there. Our ultralight flight over Victoria Falls and our special ‘Walking with the Lions’ tour there just topped the whole experience off. Can’t stop thinking about it! We would go back tomorrow. Thanks so much to Cruise Express, especially Hardy and our lovely Helen. Fond memories indeed."
Pat and Geoff, Burleigh Waters, QLD, who were on their third hosted tour with Cruise Express
"We would like to thank you for organising such a wonderful holiday!"
“We would like to thank you for organising such a wonderful holiday. As we were first-time travellers to Europe and a bit green, the whole experience was just magical and beyond our expectations. This is all thanks to you and your organisation. We won’t have any hesitation in recommending your company to anyone who asks who we travelled with.”
Stefanie and Wally, Sydney, NSW
Cruise Express hosted cruise tour on Queen Victoria in the Mediterranean
"Our overall trip was excellent, it would be difficult to select one area as a stand out, each day was different but an individual memorable experience."
Michael - NSW
"The ship, the facilities, the crew, the food and the service were all excellent"
"Through Lance's good offices we were given an upgrade and had a few surprises delivered to our Stateroom. We have already and will continue to do so, recommended Cruise Express and the team to our friends and acqaintances. Thanks, Lance."
"Mike & Ashlyn - Sydney