What our Clients Say
“Many words cannot express the wonderful trip we have just had with Cruise Express in Europe but one word can and that is 'WOW'! We had never been on a guided tour before and we had the time of our lives in both the Mediterranean and the Baltic. We made many new friends (including the staff from Cruise Express) on the fun-packed trip and we look forward to meeting them all again at the Cruise Express reunion celebrations on October 25. We realise many of your staff were involved in the organisation of this trip so thank you all most sincerely.”
Dennis and Barbara, NSW - Mediterranean & Baltic, May 2014
“My holiday with Cruise Express in the Mediterranean was just so wonderful, fantastic and awesome. The only complaint I have is that it is now over. But what a lot of happy memories there are to look back on. Hardy and his Cruise Express team were at their professional best as always – nothing was too much trouble for them. Our time in Rome before the cruise was just fantastic and what a great way to start the trip off with welcome dinner on the first night. The only word for our ship, Celebrity Reflection, was WOW. I was going to fake a loss of memory and forget to get off the ship at the end of the cruise but it didn’t work! Our group was great – so much fun and laughter all the way. This was my second trip with Cruise Express and I would like to think it won’t be my last. A big thank-you also to Carla in the office at Cruise Express for all the behind-the-scenes work she does to make your trips a success. Thank you so much Cruise Express. You are simply the best!
Connie, NSW - Mediterranean & Baltic, May 2014
“Thank you for organising our great trip overseas in May and June this year. We did the Mediterranean and the Baltic tours with Cruise Express and we can say that the organisation, attention to detail and the care and good humour shown by your company were all very much appreciated. You even organised good weather! Now that’s really something. A big thank you to Hardy, Graham, Helen and David from Cruise Express for a job well done and much appreciated. We hope to be able to travel with you again and have certainly passed on the details of our experiences to friends thinking of travelling.”
Bob and Kerrie, NSW - Mediterranean & Baltic, May 2014
“Our holiday with Hardy, Graham, Helen and David from Cruise Express in the Mediterranean and the Baltic was wonderful. Everything was professionally done – we didn’t have to organise anything. The accommodation and cocktail parties on both Celebrity ships were wonderful also. We saw some amazing places and met some wonderful people. We can’t thank Hardy and Graham enough – they made our trip trouble-free. We won’t hesitate to book again and to recommend to others.”
Charles and Christine, NSW - Mediterranean & Baltic, May 2014
“To the Cruise Express team - a quick note to thank you all for a wonderful holiday hosted by Cruise Express in the Mediterranean in May. We really enjoyed all our shore excursions which were all organised so well and were led by our wonderful team leaders from Cruise Express - Hardy, David, Graham and Helen. The visit to Gallipoli was a real highlight - very emotional. Our ship, Celebrity Reflection, was beautiful and we thoroughly enjoyed our time aboard her. Hardy, David, Graham and Helen were all so cheerful and helpful. They really made our holiday one to be remembered. We also want to thank the staff in the office who were all so very helpful every time we had to contact them. Thank you all so much for a terrific holiday.”
Aldo & Carol, NSW - Mediterranean & Baltic, May 2014
“My cruise tour with Cruise Express in the Mediterranean in May exceeded my expectations. I had never travelled with a large group before and was not sure what to expect. However, I was most impressed with the service provided. All the tours were well organised and trouble-free. I got to see more places than I would have done if I’d been on my own. Also, as a non-gregarious person travelling on my own, I was concerned that I would find it difficult to make new friends. I needn’t have worried, and have exchanged contact details with a number of fellow passengers. There was also the comfort that if anything did go wrong, it would be quickly sorted out. I tell everyone I meet now what a great company Cruise Express is. Many thanks for a wonderful experience.”
Peter, NSW - Mediterranean & Baltic, May 2014
“We wish to thank the Cruise Express team for making our first ever overseas cruising holiday a most memorable experience. Hardy, Helen , David and Graham from Cruise Express were all extremely generous with their time and knowledge. They were all such nice people - nothing was too much trouble. Everything was planned so well and all the shore tours were amazing. It all seemed so effortless but we know a lot of work must have gone into the trip. We would not hesitate to book again for a holiday in the future.”
Margaret and Warren, NSW - Mediterranean & Baltic, May 2014
“Just a quick note of thanks to Cruise Express – especially Hardy and Claudia - for their efforts during our recent trip with Azamara Cruises to India. We were very impressed. Cruise Express is clearly a premium operation. This was our first contact with your organisation and we must say we couldn't have asked your staff to do any more. We will peruse each Cruise Express newsletter with extra interest from now on. Many Thanks again for a great trip.”
Gary and Barbara, NSW - "Passage to India", Apr 2014
“Thank you for putting the Azamara cruise tour to India tour together - we had a terrific time, with the whole trip exceeding our expectations. The attention to detail throughout the trip was first class and Cruise Express is to be commended for its efforts. Our favourite experience was visiting Samode and the stay in the palace there – it’s a very special place. The memories of this trip will last for a long time.”
Pat, WA - "Passage to India", Apr 2014
“Our trip with Azamara to India was wonderful - we enjoyed it immensely, with the Taj Mahal a particular highlight. Cruise Express provides such good, personal service – Hardy is especially fantastic.”
Roger and Anne, NSW - "Passage to India", Apr 2014
“A quick note to say we are back in the rat race again following our wonderful cruise to India. We want to thank everyone at Cruise Express who helped put the adventure together - we enjoyed it immensely.”
Jim and Shar, QLD - "Passage to India", Apr 2014
“Many thanks to Cruise Express for a truly wonderful holiday to India with Azamara Cruises. The tour was well organised from beginning to end. I have travelled on quite a few cruise ships but I must say the staff on Azamara Journey were the best I have come across. The rooms were spacious, the food was excellent and the entertainment was excellent. I felt like royalty in some of the palace hotels we stayed at in India. We were pampered the whole way. The best hotel was the Taj Lake Palace in Udaipur which was outstanding. Our elephant ride through the countryside was quite extraordinary and also surprising when we were met by our guide half way with beer and wine to drink as we finished the journey back to the homestead where we were served a nice Indian Meal. And driving in a jeep down country lanes and through villages where we stopped and talked to the townspeople was wonderful. The highlight was the Taj Mahal. To be there before the crowds to see the palace bathed in early morning light was incredible. It was an experience I will remember for the rest of my life. And to top off a perfect holiday, Hardy from Cruise Express surprised us all by greeting us in Mumbai. I loved every minute of the trip. I have been travelling with Cruise Express for nine years and I’ve made some great friends on tour. Thank you!”
Marilyn, NSW - "Passage to India", Apr 2014
Our trip to India aboard Azamara Journey and our ride in India on the Palace of Wheels was fantastic. And we would also like to thank Cruise Express for the lovely DVD we received of the British Isles hosted tour we did with them last year.”
Graham and Gwenda, NSW - "Passage to India", Apr 2014
“Our recent 27-night cruise aboard Queen Mary 2 from Sydney to Singapore to celebrate our 50th wedding anniversary and organised by Cruise Express, was wonderful. Embarkation in Sydney was seamless – we reached our cabin just 90 minutes after leaving home! Everything about the ship was wonderful, meeting all our expectations and more. The days were not long enough for us to participate in everything on offer. We especially enjoyed the St Patrick’s Day ball as you can see. This was a most memorable way to celebrate 50 years together and we thank Cruise Express for everything they did for us.”
Anne and Andrew, NSW - "Passage to India", Apr 2014
Our first cruise and we chose A Passage to India on the Azamara Journey....we really started at the top !! A beautiful ship , great crew , good food and calm seas were all that we could have asked for . The following land tour of Rajastaan was excellent with luxurious hotels ( the Taj Lake Palace was magic ), a very informative tour guide , good company and lots of delicious curry . Having Hardy and Claudia with us put the icing on the cake.
Christine and Letitia - "Passage to India", Apr 2014
"The trip we took with Hardy and Richard from Cruise Express to Africa was undoubtedly the best holiday we have ever done. From our first call to Cruise Express we have been so impressed by everyone we have talked to at the office - even the call from Hardy the night before our departure to ensure everything was OK. Flying Business Class was wonderful - we didn't want to get off the plane! To see the Big 5 animals was out of this world. Seeing those magnificent animals in their world sent shivers down my spine.
Our train trip on the 5-star Rovos Rail was top notch and a must-do for the great food, staff, accommodation and scenery. Cruise express organised a full day coach tour to the Cape of Good Hope for us and made everything so easy. Our cruise back home on the Queen Mary 2 was also a great experience with Richard and Hardy organising special events onboard. We have booked with Cruise Express before but not on an escorted trip like this but what a difference it makes to your peace of mind to know there is always an experienced person there to sort out any problems. We hope to join you again on another trip and will definitely recommend Cruise Express."
Carol and Trevor, VIC - "Pride of Africa & QM2", Jan 2014
"The trip ran like clockwork ..."
“We wanted to let you know how much we enjoyed your Africa cruise tour this year. The game lodges and animal safaris were just amazing. We saw The big 5 and more. The Rovos train was very special too. Our group forged good friendships on the Queen Mary and Richard from Cruise Express gave a very informative and interesting lecture on Cunard. The trip ran like clockwork and we were most impressed by the way you handled any problems passengers had. It was good to know if we had any problems ourselves, our hosts, Hardy and Richard, were there for us. We had a great experience and we hope our paths cross again.”
Gerald and Barbara, NSW - Group Escorted "Pride of Africa & QM2" - Jan 2014
"As a solo traveller, a cruise tour like this was the only way for me to experience Africa"
“My cruise tour with Cruise Express to Africa in January and February was just fantastic. I have enjoyed several trips through Cruise Express – on my own and on their tours – and I just find they go to all ends to make your trip the best it can be. Our group hosts in Africa, Hardy and Richard, were wonderful – so obliging and courteous and I loved the safari camps we stayed in. As a solo traveller, a cruise tour like this was the only way for me to experience Africa. Thanks so much.”
Dianne, NSW - Group Escorted "Pride of Africa & QM2" - Jan 2014
"... just magnificent"
“Our Cruise Express tour to Africa and voyage back home on QM2 was just magnificent. This was our fourth holiday booked through Cruise Express and we like the way they handle everything for you. Our hosts, Richard and Hardy, from Cruise Express, were fantastic, looking after everyone the whole way. Nothing was too much trouble for them.”
Jim and Diane, NSW - Group Escorted "Pride of Africa & QM2" - Jan 2014
“We had a wonderful time in Africa with Cruise Express. We felt safe and looked after the whole time and we had a lot of fun aboard QM2 on the way home also. We were so busy on the ship – there was so much to do – definitely no time to read a book!”
Cliff and Mavis, VIC - Group Escorted "Pride of Africa & QM2" - Jan 2014
"We will certainly utilise the services of Cruise Express in future, and will tell our friends about them as well!"
Christine and I would like to express our sincere thanks for a memorable holiday led by Hardy in his inimitable style. He displayed his professionalism and ingenuity in solving problems ranging from luggage to charter flights to idiots arriving at the wrong hotel amongst other things. His experience in Africa was certainly in evidence.
Ably assisted by Richard, Hardy should really be applauded for going the extra mile. The African component of the holiday was outstanding with the accommodation and tours etcetera. Victoria Falls, Walking with the Pride and Kruger in particular were brilliant. The only component of the Cape Town visit Chris and I were not so enthusiastic about was the lunch venue on the Stellenbosch tour --- but that's a matter of taste!
The voyage home on the Queen Mary 2 was very enjoyable, the more so due to the great company and outstanding accommodation. She is indeed a magnificent ship. We will certainly utilise the services of Cruise Express in future, and will tell our friends about them as well! Once again, thanks for a great holiday.
Bill and Chris - Group Escorted "Pride of Africa & QM2" 2014
"My trip to South America and Antarctica aboard L'Austral earlier this year was truly a trip of a lifetime. Antarctica, Machu Picchu and Iguazu Falls were all places on my bucket list and they have now been well and truly ticked! Hardy (Cruise Express) was with us and helped with arrangements with his usual efficiency and effectiveness. A BIG thank you to Carla and Hardy at Cruise Express for the effort, time and organisation they both put into organising my trip and the unforgettable memories it has created."
Yvonne, NSW - Group Escorted "Antarctica" - Feb 2014
"Thanks to Cheryl at Cruise Express for our great cruise on the P&O British ship, Adonia, around Asia last month. Adonia was a lovely little ship, with about 700 passengers. The seas were smooth and the weather was sunny. We have booked around six holidays through Cruise Express over the years because they get things done and find us good deals."
Jackie and Bill, NSW
"We are back home and missing the ship! We enjoyed every minute of our circumnavigation of Australia aboard the beautiful Queen Mary 2 - our third voyage on the ship. Thank you to Cheryl at Cruise Express for all the thoughtful gestures along the way and for helping to arrange for all our friends to be seated together at dinner. We had lovely waiters which also helped to create a happy dining experience. We love Queen Mary 2 because she is a real liner - well appointed and sailing so smoothly. We will sail again with Cunard next January on Queen Elizabeth from Southampton to Sydney on 3 March. We always appreciate the service from Cruise Express as their staff is attentive and offer personalised service."
Jennifer and Andrew, NSW
Our cruise was GREAT...when we thought about going around Australia it seemed a little quiet after - Mediterranean, Vietnam etc ..BUT it was right up there as far as cruises go...We had a very relaxing cruise, especially after Geoff had a mild stroke before we left so it was great for him..no hassles at all......... "Solstice" is a great ship, we loved it..and to go around Australia was very exciting, especially to hear people comment how lovely it is...Newcastle ( were we nearly live) put on such a grand day --cannons firing, people lining the shore, the mayor in his robes was outstanding...
Our cabin which you suggested was TOPS close to everything but away from any noises --not that there was any noise. We thank you Cheryl and Cruise Express, once again you did a great job...We must have a little time at home but are looking at the River Cruise at Xmas, which looks sensational.
Elaine & Geoff, March 2014
I was so pleased that Hardy was with us in South America for the land content of the trip. It made such a difference to have everything organised and co-ordinated with him being with us. Although the local guides were excellent, especially Laura in Buenos Ares. I really enjoyed the land content leg of the trip. Click here to read more ...
Irene, March 2014
"It was so nice to leave all the worry to someone else ..."
Just home from our great cruise during which Hardy was looking after us for the land based part and am aware that he is not back home yet having to follow on with another group to Antarctica, poor bugger!! It was great having Hardy look after us, and he did an excellent job. It was so nice to leave all the worry to someone else and I know he had his moments but the smile never left his face and he remained cool, calm and collected throughout. Thanks Hardy, great job.
Rob and Jenny - Group Escorted "Antarctica" - Feb 2014
"You made our trip stress free through your seamless organising"
Thank you for putting together your "Pearls of the Orient" fly/tour/cruise package. We enjoyed every day of the amazing scenic and educational on land tours and the Diamond Princess cruise was first class. A truly beautiful ship along with superb food and service. The great social interaction within the entire Cruise Express touring group added to our holiday, with natural friendship and tons of laughter. Our three Cruise Express tour hosts were excellent. You made our trip stress free through your seamless organising. You all worked hard which did not go unnoticed. Again, many thanks for a thoroughly enjoyable holiday from which we carry wonderful memories.
Joan and Warren, NSW - Group Escorted "Pearl of the Orient" - Oct 2014
"We’ll certainly be availing ourselves of CE’s professionalism and expertise when planning our next cruise"
A big thank you for looking after us so well on the “Pearls of the Orient” fly/cruise holiday, the only complaint that we have is that it wasn’t for longer. The organization was first class from the time we first contacted Grant to make the booking till we boarded our aeroplane in Singapore for the flight home. The personalised service and companionship provided by Helen, Carolyn and Hardy created a family atmosphere within our group and the hotels, cruise on Diamond Princess, tours and guides were all first class. Exactly as described in the brochure and there were no hidden costs. We’ll certainly be availing ourselves of CE’s professionalism and expertise when planning our next cruise.
Ron & Edi - Group Escorted "Pearl of the Orient" - Oct 2014
"The thoughtfulness of Cruise Express is truly appreciated and sets you apart from other agencies"
We would like to send a BIG thank you for the unexpected, and beautiful, flowers delivered to our cabin on our recent departure of the Pacific Jewel. They lasted the entire trip! The thoughtfulness of Cruise Express is truly appreciated & sets you apart from other agencies. We had a relaxing time & the Pacific Jewel met above expectations in entertainment, food & staterooms.
Robyn & Steve, NSW
"The organisation was wonderful and ran like clockwork, making our life so much easier - we could just to sit back and enjoy"
“Just wanted to say a big thank you for organising our fantastic holiday in the Mediterranean on your recent hosted cruise tour in Europe. The organisation was wonderful and ran like clockwork, making our life so much easier - we could just to sit back and enjoy. I can't imagine how much behind-the-scenes work went into the trip and the hours that were put into it but the result was an amazing holiday. Celebrity Equinox was fantastic – we couldn't fault anything. And the week in Paris that Cruise Express organised for us was excellent. Dinner on the Eiffel Tower and the Moulin Rouge show were highlights. And the stopover on Dubai on the way back was great, especially dinner in the desert with the 4-wheel ride over the sand dunes. A big thank you to our Cruise Express hosts, Hardy, Trish, Helen and Cheryl, who were all great fun and very knowledgeable. We look forward to booking our next cruise with you in the future.”
Gray and Teena, NSW - Group Escorted "Mediterranean" - Jul 2013
“Our back-to-back cruise tours with you in the Mediterranean and the Baltic recently were just terrific"
35 days all up on the two Celebrity ships with a short stopover in Dubai. Everything was so well organised that all we had to do was enjoy ourselves. Our Cruise Express hosts, Hardy, Cheryl, Trish and Helen, as well as Warren and Grant were great, with wonderful advice along the way. And the desert safari in Dubai was wonderful - wouldn’t have missed it for anything. Our thanks also to Carla for her behind-the-scenes paperwork in the office for the group. The only problem in our holiday was discovering on our return home that the lift in our apartment block was not working, forcing us to lug our suitcases up 8 flights! Cheers to all the Cruise Express guys!”
Beverley and Russell, NSW, on their third trip booked with Cruise Express
"We just love cruising. You just unpack and wake each day to a new port and another exciting adventure"
“Thank you for your letter welcoming us home after your hosted cruise tour in Europe with Celebrity Cruises and thanks to all at Cruise Express for arranging our great holiday. Everything was so good and we had such a wonderful time so congratulations to all concerned for looking after us so well, especially Trish, Richard and Cheryl from Cruise Express. We just love cruising. You just unpack and wake each day to a new port and another exciting adventure. We’re convinced now it is the only way to travel! And we’re so glad we added Dubai as a stopover on the way home - the hotel was superb and the tours were great – the sand dunes were certainly a highlight.”
Geoff and Lorraine, NSW - Group Escorted "Mediterranean" - Jun 2013
"... courtesy, impeccable attention to detail and their communication skills - all of which resulted in a fantastic trip"
“We would like to thank the Cruise Express team for providing us with such a memorable holiday on the cruise tour you hosted in Europe. Everything went so smoothly from the initial enquiry to our return to Brisbane. A particular big thank-you to Helen, Grant and Warren for their courtesy, impeccable attention to detail and their communication skills - all of which resulted in a fantastic trip. The accommodation you arranged in Barcelona, Paris, Bruge and Dubai was excellent. We did the two cruises back to back and enjoyed both. The service in the dining room and the cabin was excellent and the food and wine menus were great. Sincere thanks again to the whole team.”
Bruce and June, QLD - Group Escorted "Mediterranean" - Jun 2013
"We keep coming back to Cruise Express because we trust your recommendations, your efficiency and most of all your care"
“Each time we make a booking with Cruise Express, we think of you, Hardy, for introducing us to cruising. We know you are busy as your company continues to grow but can we say that Trish who organised our last two cruises with you - Rhapsody of the Seas around Australia and NZ and most recently on Arcadia from Southampton to Sydney - was fantastic and we're glad she's looking after us again as we look forward to our next cruise booked through you for April, 2015, when we will sail on Azamara Journey for 25 nights in the Mediterranean which will be fabulous. If it wasn't for you, Hardy, I doubt that Jeremy and I would have become the cruise enthusiasts we are now. We keep coming back to Cruise Express because we trust your recommendations, your efficiency and most of all your care. Thank you.”
Catherine and Jeremy, NSW
"We enjoyed the feel-good atmosphere of the trip so much, that we asked Cruise Express if we could get married..."
“We wish to congratulate Cruise Express on the Mediterranean Magic cruise tour you hosted in June. We enjoyed the feel-good atmosphere of the trip so much, that we asked Cruise Express if we could get married by the captain aboard Celebrity Equinox after being together for 12 years. Our Cruise Express host, Hardy Schneider, organised all the details for the onboard wedding ceremony and it was just so beautiful, complete with cake, flowers and a photo shoot. Our expectations were exceeded.”
Ros and Charles, NSW - Group Escorted "Mediterranean" - Jul 2013
“We enjoyed every minute of the Mediterranean Magic cruise tour we booked through Cruise Express. We had a brilliant time. Everything was so well organised by the Cruise Express staff and we were well looked after. We enjoyed it so much we have decided to book another cruise for 2015. Our host, Cheryl, from Cruise Express, was excellent and our stopover in Dubai was also very enjoyable.”
Pat and Len, WA
“Why would you travel with a company other than Cruise Express I ask?"
Always caring, well organised, excellent cuisine, 5-star accommodation - just fantastic. The staff’s dedication made our recent Mediterranean group holiday a great success. Hardy was a wonderful host. We saw sights in Europe we’ve always dreamt of seeing and our stopover in Dubai was also truly memorable. It was a pleasure to be associated with your team. And special thanks to Sue, Paul, Trish, and Richard from Cruise Express as well.”
Jim and Lil, NSW - Group Escorted "Mediterranean" - Jun 2013